Privacy Policy

GlobalMedcure Private Limited ("we", "our", or "us") are committed to safeguarding the privacy of our website visitors and registered users of the Vaidam Health platform. This Privacy Policy sets out how we collect, use, disclose, and protect your personal data when we act as the custodian of such data.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Users who register or submit information on the GlobalMedcure platform
• Patients and caregivers who interact with us for medical assistance, consultations, or related services

By using our website or services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

• Name, age, gender
• Email address, phone number
• Nationality, country of residence

b. Medical and Health Information

• Medical reports, diagnosis details, treatment history
• Health conditions and treatment preferences
• Any information voluntarily shared for medical assistance

c. Technical and Usage Information

• IP address, browser type, device information
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies

3. Purpose of Data Collection

We collect and use personal data for the following purposes:

• To provide medical assistance, consultations, and related services
• To connect patients with healthcare providers and hospitals
• To respond to inquiries and support requests
• To improve our website, services, and user experience
• To comply with legal, regulatory, and contractual obligations

4. Legal Basis for Processing

We process personal data based on:

• User consent
• Performance of a contract or service request
• Compliance with legal obligations
• Legitimate business interests, provided they do not override user rights

5. Sharing and Disclosure of Information

We may share personal data with:

• Hospitals, doctors, and healthcare providers for treatment coordination
• Third-party service providers assisting in operations, IT, or communication
• Legal or regulatory authorities when required by law

We do not sell or rent personal data to third parties.

6. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect such data in accordance with applicable data-protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Medical data may be retained for longer periods in accordance with healthcare regulations.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

9. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal data
• Request correction or updates
• Request deletion or restriction of processing
• Withdraw consent at any time

Requests may be submitted by contacting us using the details below.

10. Cookies Policy

We use cookies and similar technologies to enhance user experience, analyze website performance, and personalize content. Users may control cookie preferences through browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

For questions, concerns, or requests related to this Privacy Policy or personal data handling, please contact:

• GlobalMedcure
• Email: support@globalmedcure.com
• Mobile Number: +91 98919 82895
• Website: www.GlobalMedcure.com